It's no secret that automakers competing in the U.S., as well as globally, want to attract younger and more affluent customers. The good news for them is that technology and infotainment systems, which connect your car to your smartphone or other mobile devices, continue to attract both types of consumers to dealerships. But there's a downside.
Many of these technologies are buggy, and are driving up the number of reported problems with vehicles. That's apparent in J.D. Power's recently released Vehicle Dependability Study. Here's a look at how automakers stacked up in the rankings, and why it matters.